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Assessing training needs, identifying competency gaps

Assessing training needs, identifying competency gaps, and getting ROI on training

There are several objectives for sending staff for training; the staff may lack some skills or competencies and this may be impeding his performance at work. Alternatively, the company wants to develop the staff for a future role as part of staff retention and career planning, and the staff needs to be trained. At times, training is wrongly used as a motivational factor. Training for staff should be beneficial for the company in meeting or improving its overall performance.

There are many training courses available. Which of these courses will be suitable, and what are the competency gaps that need to be addressed? How can the company know if the training is beneficial and if new ideas and skills acquired is applied in the business? How are the returns on investment in training measured?

Course objectives

This program is designed to
• Help the manager identify the performance and training needs of staff
• Understand the tools available that can assist him in the needs analysis
• Identifying the methods of evaluation for different training
• Calculate the returns on investment in a training programme

Brief course outline  
  • Introduction to needs analysis
  • Identifying needs
  • Technical skills and soft skills gaps
  • Competency management overview
  • Tools and measures that can be used
  • Levels of evaluation on training
  • Measurements & actions to evaluation the training options
  • Tracking training & development records

Contact us for detailed programme brochure

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