Communication is essential in everyday interactions among colleagues, friends and family. For communication to be effective, it is essential that parties to the communication understand and respond to each other. When we do not understand each other, frustration and anger can result, and dissatisfaction and politicking can arise.
In this course participants will learn how to communicate professionally with colleagues and preserving self esteem and harmony in the work place, understand how emotional maturity helps in regulating frustration and anger and being effective in achieving outcomes through effective communication.
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